Last updated: August 2026
At Her Essence, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on our website.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Name, phone number, and delivery address
- Email address
- Order and payment details (for advance payment orders)
- Browsing information such as pages visited and items viewed
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order status
- Respond to your questions and support requests
- Improve our website and product offerings
- Send updates about promotions or new arrivals (only if you’ve subscribed to our newsletter)
Cash on Delivery (COD) Orders
For COD orders, your name, address, and phone number are shared with our delivery partners solely for the purpose of delivering your order.
Payment Information
For advance payment orders, we do not store your card or banking details. Payments are processed securely through our payment partners.
Data Sharing
We do not sell, rent, or trade your personal information to third parties. Your information is only shared with:
- Delivery/courier partners (to fulfill your order)
- Payment processors (for advance payment transactions)
Cookies
Our website may use cookies to improve your browsing experience, remember your cart items, and understand how visitors use our site.
Your Rights
You can contact us at any time to:
- Request a copy of the information we hold about you
- Ask us to correct or delete your information
- Unsubscribe from our newsletter
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Her Essence
Mozang, Lahore
Phone: 0339 0044038
Email: theheressence@outlook.com
